Privacy Policy

At Online Casino Malaysia, protecting your privacy is important to us. Whether you're browsing our casino reviews, comparing bonuses, subscribing to updates, or getting in touch with a question, we're committed to handling your personal data responsibly and transparently.

This Privacy Policy explains what information we collect, why we collect it, how we protect it, and the rights available to you as a visitor to our website.

Throughout this policy:

• "Online Casino Malaysia", "we", "us" and "our" refer to the operator of online-casino-malaysia.com.
• "Site" refers to online-casino-malaysia.com and any related pages or subdomains we operate.
• "You" and "your" refer to anyone visiting our website or otherwise interacting with our services.

By using our website, you agree to the collection and use of information in line with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the site.

This policy has been prepared with reference to Malaysia's Personal Data Protection Act 2010 (Act 709) and its 2024 amendments, as well as general international best practice, since we welcome readers from Malaysia and beyond.

Information We Collect

Information You Provide Directly

We may collect personal data you choose to give us, such as when you:

• Subscribe to our newsletter or bonus alerts
• Leave a comment or submit a casino review
• Contact us via email or a contact form
• Fill in a complaint or feedback form regarding an operator

This may include your name, email address, and any other details you choose to share in your message.

Information Collected Automatically

When you visit our site, certain information is collected automatically through cookies and similar technologies, including:

1. IP address (used to approximate general location, e.g. for currency or region-relevant content)
2. Device type, browser type and operating system
3. Pages visited, time spent on the site, and click behaviour
4. Referral source (e.g. the search engine or link that brought you to our site)
5. Information From Third Parties

Where you click through to a casino operator via our site, that operator (not us) may collect information about your visit or account activity independently, under their own privacy policy. We are not responsible for how third-party operators or advertisers handle your data once you leave our site.

How We Use Your Information

We use the personal data we collect to:

• Operate, maintain and improve our website and content
• Respond to enquiries, comments and complaints
• Send newsletters, bonus alerts or casino updates you have subscribed to
• Analyse site traffic and reader behaviour to improve our reviews and guides
• Detect, prevent and address technical issues, fraud or abuse
• Comply with applicable legal obligations

We only send marketing communications where you have opted in, and you may unsubscribe at any time using the link provided in every email.

Legal Basis for Processing

We only process your personal data where we have a lawful basis to do so, which may include:

• Your consent (e.g. subscribing to a newsletter)
• Our legitimate interest in operating and improving the site, provided this does not override your rights
• Compliance with a legal obligation

Under the PDPA, we do not process your personal data without an appropriate basis, and we do not process sensitive personal data without your explicit consent.

Cookies

We use cookies and similar technologies to make our site work properly and to understand how it's used.

• Essential cookies – required for core site functionality and security.
• Preference cookies – remember settings such as language or currency display.
• Analytics cookies – help us understand how visitors use the site (e.g. via Google Analytics) so we can improve our content.
• Advertising/affiliate cookies – used to track referrals to casino operators and measure the performance of our recommendations. See Section 8 for more on our affiliate relationships.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect how parts of the site function.

Sharing Your Information

We do not sell your personal data. We may share limited information with:

• Service providers who help us run the site (e.g. hosting, email delivery, analytics)
• Casino operators, only in the limited sense that clicking through to their site via our affiliate links may be tracked by them independently
• Legal or regulatory authorities, where required by Malaysian or other applicable law
• Professional advisers, such as auditors or legal counsel, where necessary

Any third party we work with is expected to handle your data securely and only for the purpose it was shared.

Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, meet legal or regulatory requirements, or resolve disputes. Newsletter subscriber data, for example, is retained until you unsubscribe or request deletion. When data is no longer needed, it is securely deleted or anonymised.

Data Security

We apply reasonable technical and organisational safeguards to protect your personal data against unauthorised access, loss, misuse or disclosure, consistent with the Security Principle under the PDPA. No method of transmission or storage over the internet is completely secure, and while we work to protect your data, we cannot guarantee absolute security.

Where personal data may be transferred or stored outside Malaysia (for example, via cloud service providers), we take reasonable steps to ensure it continues to receive an appropriate standard of protection.

Affiliate Disclosure

Online Casino Malaysia earns commission through affiliate partnerships with some of the online casinos we review and list. When you click through to an operator from our site, this may be tracked using a cookie or unique link so the operator knows the referral came from us. This does not cost you anything extra, and it does not influence the ratings or opinions expressed in our reviews — see our editorial standards for more on how we keep reviews independent of commercial relationships.

Your Rights

Under the PDPA, and depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or outdated data
• Withdraw consent to processing (e.g. unsubscribe from marketing emails)
• Request that we limit or stop processing your data in certain circumstances
• Request deletion of your personal data, where applicable
• Lodge a complaint with Malaysia's Personal Data Protection Commissioner (Jabatan Perlindungan Data Peribadi, JPDP), or your local data protection authority if you are located elsewhere

To exercise any of these rights, please contact us using the details in Section 11.

Children's Privacy

Our site and its content are intended for individuals who are at least the legal gambling age in their jurisdiction (18 years or older in most cases). We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us so we can remove it.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: [email protected]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or how we operate. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed of how we protect your information.